A valid credit card is required to secure a reservation, we cannot accept cash or check. In the event you need to cancel your reservation there is no cancellation penalty if the cancellation is made 24 hours prior to arrival. A 100% deposit will be processed for your stay 24 hours before arrival. Deposits will be forfeited if a cancellation or reduction in nights originally booked is made less than 24 hours prior to arrival. All deposits will be applied to the equal value of the last days of your reservation.
Note: Certain high demand dates require a deposit 30 days from arrival and cannot be cancelled within 30 days of arrival.
All rates for King rooms are per room, per night, double occupancy. All double Queen rooms are per room, per night, quadruple occupancy. All rooms are subject to Maine rooms tax (currently 9%). King rooms cannot accommodate more than two (2) guests.
We're dog friendly! Dogs weighing under 50 pounds can be accommodated in our pet friendly hotel for an additional $20 per night, per dog. Please read below to learn more:
• We have a limited number of pet-friendly rooms, you are able to book these rooms on our online booking engine or by calling us directly at (207) 616-0832.
• Please keep your pets on a leash at all times around the exterior of our property.
• Pets won’t be permitted in the breakfast area, due to health code regulations.
• We ask that if you walk your pet around the surrounding neighborhood that you clean up completely after your pet.
• Guests are responsible for all property damages and/or personal injuries resulting from their pet.
• Guests agree to indemnify and hold harmless the hotel, its owners and its operator from all liability and damage suffered as a result of the guest’s pet.
• Violation of this policy could result in fees due to damages or claims by any third parties disturbed by your pet.
• The hotel reserves the right to charge guest’s account commensurate to the cost of such damages.
• To ensure the safety of other guests and staff, your dog must have all legally required core vaccinations.
Check in time is 3:00 PM. Early check-in may be provided based on same day availability. Please contact Guest Services in advance if you require a late arrival after 11:00 PM.
Check out time is 11:00 AM. Late check-outs may be provided based on same day availability.
To ensure a smooth check-in experience and protect against damages, The Elmwood requires a valid credit or debit card at check-in for all reservations. A temporary hold (pre-authorization) will be placed on the card in accordance with the following policy:
Pre-authorizations will be applied to guests based on the following criteria:
Pre-Authorization Amount: A hold will be placed on the card for $150 per stay to cover incidental charges and damages.This hold is not a charge, but the funds may be unavailable for use during your stay, depending on your card provider.
Release of Funds: Pre-authorization holds are released within 3-7 business days of check-out, depending on your financial institution. The Elmwood is not responsible for bank processing times.
Exceptions: Repeat guests with a positive stay history, corporate accounts with prior approval, or direct bookings under certain rate plans may be exempt from pre-authorization at the discretion of hotel management.
Non-Compliance: Failure to provide a valid payment method for pre-authorization at check-in may result in cancellation of your reservation.
The Elmwood is a Waterville, Maine motel just minutes from Colby and Thomas College, downtown Waterville, and many area businesses and hospitals. Learn more about how we're making this website accessible and to learn more about accessibility at The Elmwood.
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455 Kennedy Memorial Dr, Waterville, ME 04901 | (207) 616-0832 | info@theelmwoodme.com
